Legal
PAIA Manual
This manual is published in terms of section 51 of the Promotion of Access to Information Act 2 of 2000 (PAIA). It describes the records held by TALENTTAC (Pty) Ltd and the procedure for requesting access to those records.
Last updated: October 2026
1. Introduction
The Promotion of Access to Information Act 2 of 2000 (PAIA) gives effect to the constitutional right of access to information held by private bodies, where that information is required for the exercise or protection of any right. TALENTTAC (Pty) Ltd is a private body as defined in PAIA and is required to compile and make available this manual.
2. Contact Details of the Organisation
Name: TALENTTAC (Pty) Ltd. Registered address: South Africa. Postal address: South Africa. Email: [email protected]. Website: www.talenttac.co.za.
3. Information Officer
The Information Officer of TALENTTAC (Pty) Ltd is Bronwyn Groenewald. The Information Officer is responsible for encouraging compliance with PAIA, dealing with requests for access to records, and acting as a contact point for the South African Human Rights Commission (SAHRC). Contact: [email protected].
4. South African Human Rights Commission
The South African Human Rights Commission (SAHRC) has published a guide on how to use PAIA. Copies of this guide are available from the SAHRC: SAHRC House, 29 Princess of Wales Terrace, Parktown, Johannesburg, 2193. Tel: 011 877 3600. Website: www.sahrc.org.za. Email: [email protected].
5. Records Available Without a Formal Request
The following categories of information are available on our website without a formal PAIA request: company services and descriptions; contact information; vacancy listings; privacy notices and legal policies. To access this information, visit www.talenttac.co.za.
6. Records Held by TALENTTAC
TALENTTAC holds the following categories of records: (a) Corporate records — company registration documents, memorandum of incorporation, share register, board resolutions, statutory registers; (b) Financial records — financial statements, bank records, tax records, invoices, payroll records; (c) Human resources records — employment contracts, leave records, performance records, disciplinary records; (d) Client and candidate records — client agreements, candidate CVs and application records, placement records, correspondence; (e) Operational records — service agreements, supplier contracts, insurance policies; (f) IT and website records — website analytics, server logs, email correspondence.
7. How to Request Access to Records
A requester must submit a written request using the prescribed Form C (available from the SAHRC or the Department of Justice). The completed form must be addressed to the Information Officer at [email protected] or delivered to our registered address. The request must describe the record sought with sufficient detail to enable identification, state the form of access required, and include the requester's contact details and proof of identity.
8. Request Fees
A request fee of R50.00 (fifty rand) is payable before a request is processed, unless the requester is a personal requester seeking information about themselves. Access fees may also be charged for reproduction and search time in accordance with the prescribed fee schedule published under PAIA. TALENTTAC will notify the requester of any fees payable before processing the request.
9. Timeframes
TALENTTAC will respond to a PAIA request within 30 days of receipt of the request and payment of the request fee. This period may be extended by a further 30 days in exceptional circumstances, in which case the requester will be notified.
10. Grounds for Refusal
TALENTTAC may refuse access to records on the grounds set out in PAIA, including but not limited to: mandatory protection of the privacy of a third party; mandatory protection of commercial information of a third party; mandatory protection of certain confidential information; protection of safety of individuals; protection of records privileged from production in legal proceedings; and commercial information of the private body itself. The requester will be notified in writing of any refusal and the reasons therefor.
11. Remedies Available to a Requester
If a request is refused or the requester is not satisfied with the decision, the requester may apply to a court for relief in terms of PAIA. The requester may also lodge a complaint with the Information Regulator of South Africa: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001. Email: [email protected]. Website: www.inforegulator.org.za.
12. Availability of This Manual
This manual is available free of charge on our website at www.talenttac.co.za/paia-manual. A copy may also be requested from the Information Officer. This manual will be updated as required to reflect changes in the law or in the records held by TALENTTAC.